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Measuring customer satisfaction with net promoter score - Business Coaching Works
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Measuring customer satisfaction with net promoter score

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Measuring customer satisfaction allows organisations to understand how well they are meeting their customers expectations and what they can do to improve their customer service.
There are several ways that customer satisfaction can be measured. One popular method is using Net Promoter Score (NPS). This is single question that can be ask. The results can be tracked over time and benchmarked against the rest of your industry.

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Measuring customer satisfaction with net promoter score

Measuring customer satisfaction allows organisations to understand how well they are meeting their customers expectations and what they can do to improve their customer service.
There are several ways that customer satisfaction can be measured. One popular method is using Net Promoter Score (NPS). This is single question that can be ask. The results can be tracked over time and benchmarked against the rest of your industry.

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